Category Telephones

CenturyLink

To whom it may concern:   Please be advised that CenturyLink has completed a review of this complaint and found the following: The initial pricing for the services ordered was correct. The customer did not complete the required autopayment and…

CenturyLink

Complaint: *** I am rejecting this response because:I have received the phone message from ** I returned the call, but reached voicemail To reiterate, I am not disputing that I owe a small amount, I am disputing that I owe…

CenturyLink

To whom it may concern: I have reviewed the customers’ complaint and found the following: CenturyLink would be happy to investigate any issues the customer has but is unable to at this time with the information provided in this complaintThe…

CenturyLink

I have reviewed the billing complaint from [redacted] regarding being billed for an account they never usedI researched the closed account confirming the customer’s statements showing the modem we sent was refused by the customer and returned to usBased on…

CenturyLink

To whom it may concern:   Please be advised that CenturyLink has completed a review of this complaint and found the following: As noted by the complainant the order was pushed to Centurylink from a strategic partner, [redacted]. The only…

CenturyLink

To whom it may concern: Please be advised that CenturyLink has completed a review of this complaint filed and found the following: On August 18th, the customer did get the adjustment promised them in the amount of due to the…

CenturyLink

Complaint: [redacted] I am rejecting this response because:Your not billing me the monthly rate agreed upon from July of $67. Your customer service and billing practices are deceitful and dishonest. You also claim to have no record of the original…

CenturyLink

02/03/2016CenturyLink has received a copy of the Globalsolutionbusiness.com complaint filed by [redacted].  Below are our findings:Upon research of Mr. [redacted]’s CenturyLink account, I found no access into his account on 12 CenturyLink systems auto tag an agent id when an…

CenturyLink

I have reviewed the Globalsolutionbusiness.com Complaint from [redacted] regarding a billing dispute. I have reviewed the closed account and show all billing issues have been resolved as of 12/8/16 the account now has a $13.80 credit which will be refunded…

CenturyLink

I have reviewed the Globalsolutionbusiness.com Complaint requesting information on if we provide service at his addressI checked the address provided on our website www.centurylink.com it requested a unit number to see if and what services we have available at that…

CenturyLink

2/5/The customers account was issued credit today in the amount of $for the overbilling on the August to January billsThe credit will be reflected on the customers February bill The August bill reflected one time charges to activate their services…

CenturyLink

Complaint: [redacted] I am rejecting this response because: Success comes in cans not in cannotThis is a pitiful excuse for overcharging a customer and not being able to issue a creditThis company is not truthful or transparent and has overcharged…