CLC Properties

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Review: On 02/01/2012, I rented a 325 sq. foot property from CLC Properties of Sidney, MT for $1200.00 a month. The rental agreement says the address of the property I rented is [redacted], Montana 59221. The first problem with CLC Properties happened the week after I moved in. They went in unannounced and put some of their belongings in my apartment and I had to tell them to remove it and please do not enter my apartment anymore. They continued to enter my apartment, and I believe they stole some of my property and now I wish I had notified the police at the time I noticed it missing. I still have the text messages they sent me that prove they were entering my apartment. The second problem occurred when I tried to start using that address for my postal mail, all the letters and packages were returned and I missed some very important things (including checks). I repeatedly asked the owner of CLC Properties, Ms. [redacted], why my mail didnt work and she kept telling me it was being set up. Finally, I had to get a PO Box in Sidney, 12 miles away. Then Ms. [redacted] started avoiding me and not answering my questions about getting mail there. The third problem was when I moved out. I cleaned the place spotless but Ms. [redacted] tried to take $500 of my deposit that was rightfully mine. I wrote a letter and threatened to report her to the Globalsolutionbusiness.com and she sent back $200 of the money. The remaining $300 she said was for unpaid rent, but this is also theft on her part because in August 2012, she lowered the rent to $900.00. We put the change in writing and both signed it. But now she is now trying to say that the last month was at the higher rate so she can steal my $300. She is trying to take advantage of me because I had to move to Oregon to look for work, and I cant be in Montana to take her to court. I talked to an attorney and she said I should file a Globalsolutionbusiness.com complaint against CLC Properties. MY COMPLAINT IS THAT CLC PROPERTIES RENTED A PROPERTY TO ME THAT WAS NOT A REAL MAILING ADDRESS SO I PAID FOR SOMETHING THEY SAID WAS GOOD BUT IT WAS NOT. THIS IS A FORM OF FRAUD. IN ADDITION, THEY ARE TRYING TO STEAL MY $300 WHEN WE BOTH AGREED (IN WRITING) ON THE LOWER RENT AMOUNT. Other people need to be warned about CLC Properties and how they are taking advantage of renters. Please contact me if you have any questions. I can provide copies of all communications to support this complaint.Desired Settlement: MY COMPLAINT IS THAT CLC PROPERTIES RENTED A PROPERTY TO ME THAT WAS NOT A REAL MAILING ADDRESS SO I PAID FOR SOMETHING THEY SAID WAS GOOD BUT IT WAS NOT. THIS IS A FORM OF FRAUD. IN ADDITION, THEY ARE TRYING TO STEAL MY $300 WHEN WE BOTH AGREED (IN WRITING) ON THE LOWER RENT AMOUNT. I WANT THEM TO GIVE ME MY $300. IF THEY DO THAT I DONT CARE ABOUT THE OTHER MONEY THEY TOOK FROM ME.

Business

Response:

April 28, 2013

Dear Mr. [redacted] of Globalsolutionbusiness.com

I am writing in response to a letter that I received today from the Globalsolutionbusiness.com of Eastern Washington, North Idaho and Montana. The case ID: 9513966

I have read the complaint that was filed by [redacted] and have the following response. Entering Apartment

I will agree that I did enter his apartment 1 week after he had signed the lease, I knew that he and his girlfriend would be arriving late in the evening and had no bed to sleep on. I therefore took it upon myself to provide an air mattress that was blown up and had sheets on it so that they could rest after a long day of moving here. I was trying to be nice and help out some young people get a start.

As for entering any other times, I gave the tenant, [redacted], 24 hour notice via text message that I needed to enter to change the air filter for the flimace/ac unit. I never entered the apartment with out that notification nor did I enter if they were not home. Every time that I entered it was for the purpose of changing the filter and either [redacted] or his girlfriend Kayla Able was present. This occurred every 3 months due to the time that the air filters were good.

I had a security system installed and called the tenant, [redacted], to get permission to enter the apartment the same day he, gave verbal permission to enter and [redacted] arrived later to have the security tech show him how to use the system. The security tech also was the one to enter his code in to the system, so I had no knowledge of his code.

These are the only times that I had ever entered his apartment.

I did not take anything from his apartment in any of the times that I legally entered the apartment, as stated before [redacted] or Kayla Able was always present.

Postal Mail

In response to the delivery of mail that is a situation that is beyond my control. The city of Fairview MT does not have physical mail delivery in the area where the apartment is located. This is not a situation that I am able to change. I do know that if [redacted] had taken his signed rental lease to the post office along with a copy of a rent payment receipt he could have gotten a mail box in Fairview MT if one was available.

We are located in an area with an oil boom; the availability of Postal Mail Boxes is sparse. I do not know if [redacted] chose to go the Post Office here in Fairview MT or not.

I also did not avoid the tenant, [redacted], in his questions about receiving mail. I was never asked these questions, I never told [redacted] that is mail service was being set

up. When [redacted] signed the lease, he was told that there is no physical delivery to the area where the apartment is located so he would have to obtain a post office mail box like everyone else in the neighborhood. After he was told this it then became his responsibility’ to obtain mail delivery. If he had gone to the post office in Fairview MT there would have been no charge for a mail box, if he took the proper documentation to the post master, I do not know if there were any available mail boxes in Fairview MT at the time of his start of occupancy.

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If it were at all possible to have physical mail delivery, I would love to have that option as well it is just not available to us in the town that we live. I have had no problem with any delivery service such as FED EX, UPS or Diversified Transfer find my house to deliver packages, and I am right next door to the address in question. I had to obtain a mail box at the post office myself because there is no physical mail delivery in Fairview MT. If you need to call the post master here in Fairview MT and ask them yourself ###-###-#### you will want to ask for [redacted].

Lowering of Rent

On Aug 1, 2012 I did lower the rent for the renewed lease agreement to $900.00 and it was changed in the lease agreement, I did not, however, change the advanced rent amount for the renewed lease agreement, therefore the advance rent stayed at $1200.00. If you look at the included lease agreement you will see these changes in section 6 parts A&C.

In December 2012 [redacted] and Kayla Able only paid $600.00. I have included copies of their checks to show this.

Money withheld

When [redacted] signed the lease agreement he knew it was a legal document, he had the opportunity to have an attorney review it, and he was also informed that he was giving up certain important rights.

As stated in the lease agreement I with held $200.00 as a non-refundable cleaning fee as well as the $300.00 for non paid rent due. After his first threatening letter I consulted an attorney to ask what my options were. After speaking to the attorney I made the decision to return the non-refundable cleaning fee I cut a check to [redacted] for $200.00 with “‘paid in full” in the memo line. I feel that by signing and accepting this check he has agreed to a settlement for the amount that he felt was owed to him. I have included a copy of this canceled check as well.

I kept the S300.00 because as stated before for the month of December 2012 only $600.00 was paid.

I feel that I have acted in a fair manner with [redacted]. The following is an excerpt from the second letter that I sent him along with the $200.00 check.

“I have been more than fair with you while you were a tenant. I acted in good faith by not enforcing the lease when you added a tenant in September 2012 without written permission, did not enforce the fact that you were still in the property the morning after the lease expired, allowed you to have pet, lowered your rent to help you when your girlfriend moved out, gave you the chance to make payments on your security deposit/advance rent, gave prospective landlords a great recommendation and did not charge you a late fee when the rent was past the 5 day grace period in October 2012 and yet you have threatened me/’

I am not nor have I ever taken advantage of [redacted]. If anything I have been more that fair during his occupancy as a tenant.

Mr. [redacted], I understand that [redacted] feels that I still owe him S300.00. Yet I have documentation that he did not pay all of his rent for December 2012. It is with in my rights to withhold that amount from his deposit upon vacating the property. I have sent Mr. [redacted] copies of the signed lease agreement with both letters addressing this issue. I am in no way trying to steal or take advantage of Mr. [redacted]. When he vacated the property I was given a mailing address in Sidney MT. I had no inclination that [redacted] had left the state and moved to Portland. It was not until I received the first letter via email from him that I knew of his new location. When prospective landlords called, I did not ask where they were located and I gave [redacted] and Kayla Able great recommendations as tenants. If I was trying to cause them harm I would not have done this. I feel as if because I was nice to them as tenants, even had them over to my house, they are trying to take advantage of me.

I have enclosed all documentation that I have sent them via certified mail as well as the checks I referred to, I will be calling you Monday morning to make sure that all the documents arrived and as well as to speak with you. If you need to contact me please do so home # ###-###-#### work# ###-###-#### and cell# ###-###-####.

[redacted] CLC Properties

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID 9513966, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

ID 9513966

Dear Mr. [redacted],

This is a written verification of my position in the matter

of CLC Properties stealing my money. I

have received a copy of Ms. [redacted]’s letter dated 04/28/13.

Ms. [redacted] of CLC Properties openly admits entering my

apartment without my permission. In her letter she states, “I will agree that I

did enter his apartment 1 week after he signed the lease….”

The night before she entered my apartment (illegally), I

moved a tote into the apartment that contained valuable property. This is one

instance where I noticed something was missing from my apartment. I didn’t

report this to authorities at the time, since I had already invested a vast

amount of time and money to make the move. Now they are trying to steal another

$500 from my deposit. I have complained to her and she returned $200 of it, but

they are still trying to steal $300. They clearly violated the agreement (and

the law) by entering my apartment.

Ms.[redacted] also states, “I did not take anything from his

apartment in any of the times that I legally

entered the apartment….”

She admits entering my apartment at the beginning of the

lease, illegally, without my

permission. I wasn’t present then and things went missing. In her letter, Ms.

[redacted] also tells lies about the mail situation stating, “I also did not avoid

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the tenant, [redacted], in his questions about receiving mail. I was never

asked these questions, I never told [redacted] that his mail service was being

set up.”

Ms. [redacted] did tell

me my mail was being set up and I asked her on multiple occasions about the

issue. If what she claims is true, why wasn’t this written into the lease? And

why did she keep lying to me about it? Possibly she did not have all the facts;

however, her clear misrepresentations warrant a refund.

Ms. [redacted] admits, “On Aug 1, 2012, I did lower the rent for

the renewed lease agreement to $900.00, and it was changed in the lease

agreement. I did not however change the advanced rent amount…” She is

essentially claiming that it is OK for her to collect $1,200 for the last

month—even though we both agreed in writing to change the monthly rental amount

to $900!

I asked my attorney about this and she said that when the

monthly rent amount was changed by us in writing, CLC Properties lost their

right to take $1,200 for the last month and in essence they are now breaking

the law by stealing it from the deposit.

CLC Properties is now trying to take advantage of me being

out of state and trying to steal the last amount of money they can. Ms. [redacted]

states in her final paragraph: “I had no inclination that [redacted] had left

the state and moved to Portland.” Yet, they were able to send what was left of

my deposit money to my new address in Portland, OR! This is clear attempt on

her part to deceive you.

Ms. [redacted] also states “I kept the $300 because as stated

before, for the month of December 2012 only $600.00 was paid.” – If I was short

on rent in December, why did she cash the check and say nothing at the time as

if everything was OK? The reason is because I was not short on rent in

December. This is another one of her fabrications.

And here is another of her glaring deceptions. After she had

to return the $200 she took for her “cleaning fee,” she writes:

“I cut a check to [redacted]

[redacted] for $200.00 with “paid in full” in the memo line. I feel that by signing

and accepting this check he has agreed to a settlement…”

A settlement? No one agreed to any “settlement”! Look how

she tries to sneak in little comments on her check, and then tries to claim later

that it is a “settlement.”

Ms. [redacted] just figured it would be easy to steal money from

a young kid trying to get by in the world. It’s interesting that she decided to

cut a check for $200 of my deposit money after consulting with her attorney.

She tries to insinuate she did me some kind of favor; however, I lived next to

these people for over a year, and I can tell you they are not the type of

people that do favors—for anyone. They got caught stealing and now they are

trying to steal the remaining $300 to pay their attorney.

I feel that because I am a kid and this was my first rental

in the world that Ms. [redacted] is trying to rape me for as much money as she can

get out of me. If you would like to contact me, you can reach me at

###-###-####.

Please help,

Business

Response:

May 6, 2013

Mr. [redacted] of Globalsolutionbusiness.com

I have reviewed the second response made by [redacted] regarding claim ID 9513966, and have the following reply.

I do not know what I have allegedly taken from Mr. [redacted], but I can assure you, Mr. [redacted], this is a false accusation. I did not nor have I ever taken anything from Mr. [redacted] or the apartment during his occupancy.

If Mr. [redacted] was so concerned with the lease violation, he could have easily ended the lease/contract and yet he chose not to do so.

As for the mail situation that is beyond my control. Mr. [redacted] was informed that there is no physical mail delivery in the town of Fairview MT and he would have to look into obtaining a post office box. It was his responsibility to obtain the post office box not mine. I did not misrepresent any information requarding the mail delivery system in Fairview MT. As stated before I am unable to change how the United States Postal Service delivers mail.

In response to changing the rent amount I have the following to state. Quoting the lease section 6 part C

“The Landlord acknowledges receipt form the Tenant of the sum of $1,200.00 as “Advance Rent” for the last and final month of the Lease. If the lease term is renewed, the Advance Rent shall be carried through and applied to the last rent payment at the end of the very last renewal lease term. At no time shall the Advance Rent be used as payment for rent before the last payment due at the end of the last lease term without written permission by the Landlord/’

Mr. [redacted] renewed his lease thus this holds true.

In response to paragraph #9

“CLC Properties is now trying to take advantage of me being out of state and trying to steal the last amount of money they can. Ms. Watson stated in her final paragraph: “I had no inclination that [redacted] had left the state and moved to Portland.” Yet, they were able to send what was left of my deposit money to my new address in Portland OR! This is a clear attempt on her part to deceive you.”

As for the mailing of the security deposit, I mailed it by certified mail to the address that was provided to me on January 31, 2013, That address was a post office box in Sidney MT. I have enclosed a copy of the certified mail receipt to prove this fact. It was not until I received an email at 2:53pm dated March 19,2013 from Mr. [redacted] that I learned he was living in Portland OR.

As for Mr. [redacted]’s claim:

“I lived next to these people for over a year, and I can tell you they are not the type of people that do favors-for anyone.”

Here is a list of the things that I, my husband and son have done for Mr. [redacted] and Ms. [redacted].

• Set up a payment plan for Mr. [redacted] to pay his security deposit and advanced rent when he was not able to secure the money at the time of the lease signing. I have the document signed by both parties to prove this.

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• My family invited them into our home to play a board game on one occasion.

• Mr. [redacted] borrowed my son’s Xbox game Red Dead Redemption.

• Gave Mr. [redacted] and Ms [redacted] permission to have a cat.

• When their cat ate a plant that was poisonous, and their car was not running/available, Mr. [redacted] asked if he needed to take the cat to the vet could he use our car and I said ves.

• When the battery on their car was not working my husband let them use our battery charger until they no longer needed it.

• I offered Mr. [redacted] and Ms. [redacted] the use of an extra couch that I owned until they no longer needed it or could get one of their own.

• When Mr. [redacted] moved in he used our secured wifi connection, so he did not have to purchase internet services until he wanted to.

• My husband introduced Mr. [redacted] to a potential employer and employment opportunity when he was having work related issues with Halliburton.

• Did not enforce lease when Mr. [redacted] added a roommate in September of 2012 with out written permission.

• Did not charge Mr. [redacted] a late fee when his rent was late in October 2012.

• Lowered the rent for his renewal lease when his girlfriend moved out.

• Gave Mr. [redacted] the option of paying lA rent on 1st of the month and l1/2 on the 15th of the month during his lease term of Aug 1 2012 – Jan 31 2013. He used this option.

• Gave prospective Landlords great recommendations.

These examples of kindness should show that I, my husband and son are kind people and do favors for people such as Mr. [redacted] and Ms [redacted] without wanting anything in return.

In response to:

“I feel that because I am a kid and this was my first rental in the world that Ms. Watson is trying to rape me for as much money as she can get out of me.”

Mr. [redacted] states that this was his first rental, yet in the rental application that he filled out for CLC Properties, he listed Ms. [redacted] as a previous Landlord. He gave CLC Properties the information that he lived at [redacted] Kalispell MT 59901 for 1 year. Mr. [redacted] has provided the Globalsolutionbusiness.com with false information regarding this matter. I have a copy of the lease application should you need to see it.

[redacted] CLC Properties

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Case ID 9513966

Response to [redacted] Letter Dated 5-6-2013

Dear Mr. [redacted],

Other people should be warned about how CLC Properties is stealing money.

Below are the facts:

1. Ms. [redacted]’s Violation of Lease

Agreement – Theft of my Deposit

Ms. [redacted] claims the money she is holding—$300 of my security deposit—is

for “unpaid rent.” Even if you accept her false contention that the rent somehow

jumped higher for the very last month, it follows that their use of my security

deposit to pay rent is in DIRECT VIOLATION OF SECTION 10D OF THE LEASE.

Section 10D, states:

“Under no circumstances can the Security Deposit be used

as payment for rent and/or other charges due during the term of this Lease

Agreement.”

I will attach a copy of Section 10D for your review.

2. Ms. [redacted] Lies about Application

Data

[redacted] misleads you when she claims that I misinformed the Globalsolutionbusiness.com

about this being my first rental. She quotes from the application, yet that was

the reference put down by the other

tenant of the property. This in fact is my first rental and Ms. [redacted] is

intentionally deceiving you on this. She knew that was Kayla’s reference.

Obviously she had their lawyer put this response together, but if I could have

my day in court, that lawyer would be punished by the judge for misrepresenting

facts like this.

3. Theft of my Property

Ms. [redacted] claims she stole nothing; however, my property was taken and the

crime was perpetrated at the time [redacted] admits to entering the premises

illegally. Ms. [redacted] gives you a list trying to convince you they are

wonderful people, yet if they are such fine people, why are they stealing my

money? Why are they trying to take advantage of tenants who are young and had

to relocate?

The answer is clear: They stole my property, and they are attempting to

steal my deposit money. They created their sham company and they are now using

it to steal my money; in these actions, CLC Properties is a criminal company

and other people should be warned.

4. Misrepresentations about Mail

Service

She claims: “As for the mail situation that is beyond my control. Mr.

Alex Mason was informed that there is no physical mail delivery in the town of

Fairview…”

That is a blatant lie. Why did I try to have so many letters sent to my

address then (including checks)? Why did she and her husband keep telling us

they were working on it? Why do they list a zip code in the lease—like it is a

valid mailing address? No one uses zip codes but the USPS. This is all proof of

her deceptions. She is lying to you directly about this.

5. Her Refusal to Work with the

Globalsolutionbusiness.com

A message on the Globalsolutionbusiness.com site says “accept the Company’s offer and click

here.”

There is nothing to accept. [redacted] of CLC properties stole my

deposit money, $300, and I am trying to get it back. She continues to hold that

money and has offered nothing. Please warn other honest people such as myself

about [redacted] and CLC Properties stealing my money.

If you would like to contact me, you can reach me at ###-###-####.

Please help,

Consumer

Response:

I would like to proceed with arbitration. I am happy to seek a legally binding resolution where they will have to compensate me for my losses.

Posted by Reporter129437,

www.altazusa.com PO Box 47, Fairview, Montana, United States, 59221-0047

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