Experian

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June 28, 2016Bettes Business Bureau Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE: [redacted] Complaint ID # [redacted]REF# [redacted]Dear Globalsolutionbusiness.com.Our office recently received your correspondence of April 21, 2016 regarding the above…

mentioned consumer’s personal credit report.Our records indicate that we have not previously received this complaint from the Globalsolutionbusiness.com.We are currently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information. In some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the Consumes the results.In addition to the consumer’s right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnishes of the information.If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]

Posted by Reporter2157838,

August 21, 2015Globalsolutionbusiness.comServing San Diego, Orange and Imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted]REF# [redacted]Complaint ID # [redacted]Dear Globalsolutionbusiness.com:Our office recently received your correspondence of August 12, 2015 regarding the above…

mentionedconsumer’s personal credit report.We are currently investigating the information with which the consumer disagrees. Upon completionof this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit reportand tells us specifically why they believe the information is inaccurate or incomplete, we process thedispute as required by law. We contact the furnisher of the information or the vendor that collected theinformation from a public record source such as a court or other government office eitherelectronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and completeinvestigation to verify all of the information regarding the disputed item, and report back within the timeframe required by law. We review and consider the response to determine whether to accept it, rejectit, or follow up for additional information. If, after processing, we find that the disputed information isinaccurate, incomplete or cannot be verified, we then delete that information, or modify thatinformation, as appropriate, based upon the dispute and the results of our processing. If we do notreceive a response from the furnisher or the vendor within the required period, we update the item asrequested or delete the information, In some instances, upon reviewing the credit file and any relevantinformation submitted to us, we are able to determine whether the disputed information should bechanged or deleted without having to contact the furnisher or the vendor. Investigations can take aslong as 30 days to reach a conclusion. After we complete our processing, we send the consumer theresults.In addition to the consumer’s right to dispute information in the credit file with the credit reportingagencies, the consumer also has the right to dispute information in the credit report directly with thefurnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact thefurnisher of the information directly or review the original information in the public record. Please referto the original personal credit report for the furnisher or public records office name, address, andphone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs AssociateConsumer Affairs Special Services[redacted]

Posted by Reporter2035591,

July 8, 2015Globalsolutionbusiness.comServing San Diego, Orange and Imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted]…

[redacted]REF# [redacted]Complaint ID # [redacted]Dear Globalsolutionbusiness.com:Our office recently received your correspondence of June 29, 2015 regarding the above mentionedconsumer’s personal credit report.We are currently investigating the information with which the consumer disagrees. Upon completionof this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit reportand tells us specifically why they believe the information is inaccurate or incomplete, we process thedispute as required by law. We contact the furnisher of the information or the vendor that collected theinformation from a public record source such as a court or other government office eitherelectronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and completeinvestigation to verify all of the information regarding the disputed item, and report back within the timeframe required by law. We review and consider the response to determine whether to accept it, rejectit, or follow up for additional information. If, after processing, we find that the disputed information isinaccurate, incomplete or cannot be verified, we then delete that information, or modify thatinformation, as appropriate, based upon the dispute and the results of our processing. If we do notreceive a response from the furnisher or the vendor within the required period, we update the item asrequested or delete the information, In some instances, upon reviewing the credit file and any relevantinformation submitted to us, we are able to determine whether the disputed information should bechanged or deleted without having to contact the furnisher or the vendor. Investigations can take aslong as 30 days to reach a conclusion. After we complete our processing, we send the consumer theresults.In addition to the consumer’s right to dispute information in the credit file with the credit reportingagencies, the consumer also has the right to dispute information in the credit report directly with thefurnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact thefurnisher of the information directly or review the original information in the public record. Please referto the original personal credit report for the furnisher or public records office name, address, andphone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

Posted by Reporter1876930,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]  The inaccurate fraudulent info is as follows[redacted] added an inquiry on 06/11/2016Theres two [redacted] that arent mineaccount numbers [redacted] accounts are not mines. I never had any of these student loansand This also Includes this account from [redacted]. Ive never had any student loans. [redacted] was also an account ive never opened nor had any credit card with. If you wish me to correspond by mail to you about this very same info I can just give me a direct mailing address please!

Posted by Reporter2175085,

Dear Globalsolutionbusiness.com:Our office recently received your correspondence of July 20, 2017, regarding the above mentioned consumer’s personal credit report.An Initial Security Alert has been added to the consumer’s credit report on July 7, 2017. This message, which will expire after 90 days,…

alerts credit grantors to verify the consumer’s identification in case someone is using their information without their consent.We are currently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal Credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, in some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. After we complete our processing, we send the consumer the results.In addition to the consumer’s right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the Credit report directly with the furnisher of the information.if the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available). According to the Fair CreditReporting Act (FCRA), a national consumer credit reporting agency’s role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record Source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumer’s dispute.In order to help resolve the consumer’s dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal Credit report.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.[redacted] Senior Regulatory Affairs Associate Experian Consumer Affairs [redacted]

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Posted by Reporter2390754,

October 10, 2014
Globalsolutionbusiness.com
Serving San Diego and Imperial Counties
4747 Viewridge Ave., #200
San Diego, CA 92123
RE [redacted]
REF# [redacted]
Complaint ID # [redacted]
Dear Globalsolutionbusiness.com:
Our office recently…

received your correspondence of October 7, 2014 regarding the above mentioned
consumer’s personal credit report.
We are in the process of providing the current personal credit report directly to the consumer for
review.
Experian strives to achieve a high level of customer service for all the consumers they assist. Let me
assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you
for allowing me to assist you. Please contact our office if you have any questions.
Sincerely,
[redacted]
Senior Regulatory Affairs Associate

Posted by Reporter2493684,

March 22, 2017Globalsolutionbusiness.comServing San Diego, Orange and imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID #[redacted]REF# [redacted]Dear Globalsolutionbusiness.com:Our office recently received your correspondence of March 14, 2017 regarding the above…

mentioned Consumer’s personal Credit report.We are currently investigating the information with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumer.When a Consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, in some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the Consumer the results.In addition to the consumer’s right to dispute information in the credit file with the credit reporting agencies, the Consumer also has the right to dispute information in the credit report directly with the furnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the Original personal Credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Experian Consumer Affairs [redacted]CC. [redacted]

Posted by Reporter1762120,

August 22, 2016Globalsolutionbusiness.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123[redacted]Dear Globalsolutionbusiness.com.Our office recently received your correspondence of August 15, 2016 regarding the above mentioned consumer’s rebuttal of our response to his complaint.We are presently investigating the ACS Education Services account with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the Consumer.Our records indicate that we have previously investigated the [redacted] and the [redacted] accounts S on 5/23/2016 and 3/29/2016.In each instance, the creditors verified the accuracy of the information. Results of each investigation were provided directly to the consumer for review.If the consumer disagrees with the results of the reinvestigations, it is their legal right, under the Fair Credit Reporting Act (FCRA), to add a 100-word statement specifying the nature of their dispute. The statement will appear with the item as long as the item remains on the credit report.If the consumer has additional supporting documentation regarding the disputed information, please forward it directly to me for review.When the consumer disputes the accuracy or completeness of information on their personal credit report and tellus specifically Why they believe the informationis inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information or the vendor that collected the information from a public record source such as a court or other government office. We ask the furnisher or the vendor to verify all of the information regarding the item the consumer disputed, and report back within 30 days of the date that we received the consumer’s request (21 days for Maine residents and 45 days for disputes of information on an annual free credit report). We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the consumer’s dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information, and send the consumer the results. In some instances, upon reviewing the credit file and any relevant information the consumer submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. After we complete our processing, we send the consumer the results. In addition to the consumer’s right to dispute information in the credit file with the credit reporting agencies, the consumer also has the right to dispute information in the credit report directly with the furnisher of the information.According to the Fair Credit Reporting Act (FCRA), a national consumer credit reporting agency’s role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumer’s dispute. In order to help resolve the consumer’s dispute, Experian will review all relevant documents submitted by the consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact creditors directly to dispute items reported by the creditor. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]

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Posted by Reporter2304324,

Dear Globalsolutionbusiness.com:Thank you for your recent correspondence dated August 14, 2017, regarding the above mentioned consumer. Our records indicate that we previously conducted an investigation regarding the disputed information and have provided the results of our investigation directly to the…

consumer.Each national consumer Credit reporting agency may interpret the requirements of the Fair Credit Reporting Act differently and each company has their own policies and guidelines for disputing information. Therefore, we cannot update or delete information in our database based on the results of a dispute with another consumer Credit reporting agency nor can we dispute information for a consumer with another consumer credit reporting agency.If the consumer disagrees with the results of the reinvestigation, it is the consumer’s legal right, under the FCRA, to add a 100-word statement specifying the nature of their dispute. The statement will appear with the item as long as the item remains on the credit report. Any further concerns regarding the disputed information may need to be directed to the data furnisher reporting this information. If you have any additional supporting documentation regarding the disputed information, please forward that to my attention for review.According to the Fair CreditReporting Act (FCRA), a national consumer credit reporting agency’s role in the dispute process is to review the accuracy and completeness of any disputed item which may include contacting the furnisher of the information or the vendor that collected the information from a public record source, such as a court or other government office, notifying them of the disputed information and disclosing all relevant information regarding the consumer’s dispute. In order to help resolve the Consumer’s dispute, Experian will review all relevant documents submitted by the Consumer with the dispute and will forward such documents to the furnisher if Experian is unable to resolve the issue based on those documents. Consumers may also contact data furnisher directly to dispute items reported by the data furnisher. If the issue is not resolved, then the consumer credit reporting agency must offer to include a consumer statement on the personal credit report.Thank you for allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

Posted by Reporter1797885,

Dear Globalsolutionbusiness.com:Our office recently received your correspondence of July 5, 2017, regarding the above mentioned consumer’s complaint.We have mailed a current credit report directly to the consumer for review. If there is information appearing on a Credit report that is believed to be inaccurate or incomplete, we must have a specific dispute. Examples of specific disputes are as follows: “not mine, paid in full, never delinquent or included in bankruptcy” or for public record disputes: “not mine, paid/satisfied, vacated or filed in error”. If the status dates, amounts, balances or other specific data is incorrect, the consumer should also indicate what the correct information should be. Please specify the item or account name and number.Please provide the consumer’s specific disputes along with their complete identification information (Social Security number, full name, current address, previous addresses in the last two years and date of birth). Also, please include one copy of a government issued identification card, such as a driver’s license, state ID card, etc., and one copy of a utility bill, bank or insurance statement, etc.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you.Sincerely, [redacted] Senior Regulatory Affairs Associate Experian Consumer Affairs [redacted]

Posted by Reporter2306695,

February 20, 2015Globalsolutionbusiness.comServing San Diego and Imperial Counties[redacted]
[redacted]RE: M[redacted]REF #: [redacted]Complaint# [redacted]Dear Globalsolutionbusiness.com:Our office recently received your correspondence of February 9, 2015 regarding the above…

mentionedconsumer’s complaint.Our records indicate that the referenced information does not appear on the consumer’s currentExperian credit report. We have mailed a current Experian credit report directly to the consumer forreview.Unfortunately, we are unable to honor the request to place credit information into the consumer’spersonal credit report. We do not add data to our database from private parties since we would beunable to verify or maintain the data. We receive credit information from credit grantors whosubscribe to our services and public record information from vendors who collect it from the courts orother government offices. Some creditors may choose to report their data to the other consumer creditreporting agencies, and they may not report it to us.Experian strives to achieve a high level of customer service for all the consumers they assist. Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

Posted by Reporter2021186,

August 4, 2016Globalsolutionbusiness.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123[redacted]Dear Globalsolutionbusiness.com.Our office recently received your correspondence of August 3, 2016 regarding the above mentioned consumer’s rebuttal of our response to his complaint.Today | attempted telephone contact with the consumer and left a detailed message with my contact information. If the consumer continues to have questions or concerns regarding his Experian credit report he may call me directly at [redacted] and I will assist him in any way that I can.According to our records, the [redacted] Home Mortgage account appears as stated on the consumer’s current Experian credit report, as having an original delinquency date of October 2011, three months prior to [redacted] acquiring the account from [redacted]. Per the federal Fair Credit Reporting Act (FCRA), this account will remain on the credit report no longer than seven years from that date. October 2018. A copy of the current Experian credit report is being mailed directly to the Consumer for review.If the consumer has additional information regarding this account, please forward it directly to me.Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted]

Posted by Reporter2358255,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It was my understanding after my last notice of results of the dispute along with a copy of my Experian report provided at the conclusion of their investigation that the Lien remained. If it truly has been removed prior to my most recent review, I consider the matter closed and would like to thank Experian and the Globalsolutionbusiness.com for their help with this matter.
Regards,
[redacted]

Posted by Reporter1953839,

::::: ExperianNovember 23, 2015Globalsolutionbusiness.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID # [redacted]REF# [redacted]Dear Globalsolutionbusiness.com.Our office recently received your correspondence of November 23, 2015…

regarding the above mentioned consumer’s personal credit report.We are in the process of providing the consumer with their current Experian personal credit reportExperian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]C?. [redacted]

Posted by Reporter2043894,

November 19, 2014Globalsolutionbusiness.comServing San Diego and Imperial Counties4747 Viewridge Ave., #200San Diego, CA 92123RE…

[redacted]REF# [redacted]Complaint ID # [redacted]Dear Globalsolutionbusiness.com:Our office recently received your correspondence of November 12, 2014 regarding the abovementioned consumer’s personal credit report.Our records indicate that we have not previously received this complaint from the Better BusinessBureau.We are currently investigating the information with which the consumer disagrees. Upon completionof this process, we will provide the results of our investigation directly to the consumer.When a consumer disputes the accuracy or completeness of information on the personal credit reportand tells us specifically why they believe the information is inaccurate or incomplete, we process thedispute as required by law. We contact the furnisher of the information or the vendor that collected theinformation from a public record source such as a court or other government office eitherelectronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and completeinvestigation to verify all of the information regarding the disputed item, and report back within the timeframe required by law. We review and consider the response to determine whether to accept it, rejectit, or follow up for additional information. If, after processing, we find that the disputed information isinaccurate, incomplete or cannot be verified, we then delete that information, or modify thatinformation, as appropriate, based upon the dispute and the results of our processing. If we do notreceive a response from the furnisher or the vendor within the required period, we update the item asrequested or delete the information, In some instances, upon reviewing the credit file and any relevantinformation submitted to us, we are able to determine whether the disputed information should bechanged or deleted without having to contact the furnisher or the vendor. Investigations can take aslong as 30 days to reach a conclusion. After we complete our processing, we send the consumer theresults.In addition to the consumer’s right to dispute information in the credit file with the credit reportingagencies, the consumer also has the right to dispute information in the credit report directly with thefurnisher of the information.If the consumer questions the results of the dispute process, then they may want to contact thefurnisher of the information directly or review the original information in the public record. Please referto the original personal credit report for the furnisher or public records office name, address, andphone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let meassure you that Experian takes its commitment to efficient, expeditious service seriously. Thank youfor allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted]Senior Regulatory Affairs Associate

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Posted by Reporter1893036,

[redacted]
[redacted]
[redacted]Our office recently received your Correspondence regarding the above mentioned Consumer’s rebuttal of our response to his complaint.The consumer states in his rebuttal: “please see attached the letter received three days ago”. I was not able to locate this attachment.BeCause We are unable to locate or access a Credit record for the Consumer with the identification provided, we must have his complete identification information. Complete identification includes his full name, complete Social Security number, current mailing address, previous addresses in the last two years and date of birth. Please include one copy of a government issued identification card, such as a driver’s license, state ID card, etc., and one Copy of a utility bill, bank or insurance statement, etc.Please have the Consumer forward this information directly to my attention. Once received, we will address his Concerns..Thank you for allowing me to assist you. Please contact me directly at [redacted] if you have any questions.Sincerely,[redacted]

Posted by Reporter2064684,

[redacted]
Thank you for allowing me to assist you. Please contact our office if you have any questions. Sincerely,
[redacted]Senior Regulatory Affairs Associate Experian Consumer Affairs[redacted]

Posted by Reporter2316412,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I spoke to [redacted], Consumer Relations with Experian in regards to the disputes and also previous complaints submitted to the CFPB about the bankruptcy. I received a generic result letter explaining that all information was accurate. When I spoke to [redacted] on the phone, I was informed that I had two credit reports with Experian. One that creditors viewed and one that Experian had on file. This does not make sense because my personal information has never changed, nor did I change any personal information provided to creditors in the process of applying for credit. The credit report, in fact, showed that I had a bankruptcy and it was removed after the dispute. I was not informed of having two reports by anyone from Experian or notified that the “two” merged into one report. [redacted] is a part of the consumer relations department, and has yet to reach out to me about any disputes or complaints with CFPB. I’ve had to reach to [redacted] several times. If I call Experian to voice a complaint or dispute, I’m referred over to him. [redacted] has shown a company-based biased decision. I requested this proof of the two reports and the merger of them, but was informed that the requested information is no longer accessible. Due to Experian’s negligence, misled, misinformed practices several card companies cancelled my cards with them. Experian removed the inaccurate Bankruptcy in February of this year. Please see the attachment of this from several randoms date of my credit report provided by Experian to me, the consumer showing that there is no public record on my credit report. I’ve received the [redacted]e generic responses from them. None of which are applicable to my case.Experian removed the inaccurate Bankruptcy in February of this year. Please see the attachment of this from several randoms date of my credit report provided by Experian to me, the consumer showing that there is no public record on my credit report. I am requesting that this disputed and inaccurate bankruptcy be removed from my credit report because my rights under the FCRA were violated. The bankruptcy was initially disputed in February, removed in February and reinserted July 21st, 2017. The below Procedure should have been adhered to as set forth by the FCRA: 611. Procedure in case of disputed accuracy [15 U.S.C. § 1681i] (B) Requirements relating to reinsertion of previously deleted material. (ii) Notice to consumer. If any information that has been deleted from a consumer’s file pursuant to subparagraph (A) is reinserted in the file, the consumer reporting agency shall notify the consumer of the reinsertion in writing not later than 5 business days after the reinsertion.
Regards,
[redacted]

Posted by Reporter2067197,

:::::: ExperianJanuary 12, 2016Better Business Eureau Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID [redacted]Dear Eetter BUSiness Eureau.Our office recently received your correspondence of January 4, 2016 regarding the…

above mentioned consumer’s personal credit report.To assist you, we must verify the consumer’s current delivery address. Please send us one copy of a government issued identification card, such as a driver’s license, state ID card, military ID card, etc., and one copy of a utility bill, bank or insurance statement, etc. Make sure that each copy is legible (enlarge if necessary), displays the consumer’s name and current mailing address, and the date of issue (statement dates must be recent). We are unable to accept credit card statements, voided checks, lease agreements, magazine subscriptions or postal service forwarding orders as proof.Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact our office if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]

Posted by Reporter2430633,

June 9, 2016Globalsolutionbusiness.com Serving San Diego, Orange and Imperial Counties 4747 Viewridge Ave., #200San Diego, CA 92123RE [redacted] Complaint ID [redacted]REF# [redacted]Dear Globalsolutionbusiness.com.Our office recently received your correspondence of June 1, 2016 regarding the…

above mentioned consumer’s personal credit report.We are currently investigating the [redacted] account # [redacted] and [redacted] account [redacted]xxxx with which the consumer disagrees. Upon completion of this process, we will provide the results of our investigation directly to the consumes.Our records indicate that at no time was [redacted] account [redacted]xxxx deleted from the consumer’s Experian credit report.When a consumer disputes the accuracy or completeness of information on the personal credit report and tells us specifically why they believe the information is inaccurate or incomplete, we process the dispute as required by law. We contact the furnisher of the information of the vendor that collected the information from a public record source such as a court or other government office either electronically or by US Mail. We ask the furnisher or the vendor to conduct a thorough and complete investigation to verify all of the information regarding the disputed item, and report back within the time frame required by law. We review and consider the response to determine whether to accept it, reject it, or follow up for additional information. If, after processing, we find that the disputed information is inaccurate, incomplete or cannot be verified, we then delete that information, or modify that information, as appropriate, based upon the dispute and the results of our processing. If we do not receive a response from the furnisher or the vendor within the required period, we update the item as requested or delete the information. In some instances, upon reviewing the credit file and any relevant information submitted to us, we are able to determine whether the disputed information should be changed or deleted without having to contact the furnisher or the vendor. Investigations can take as long as 30 days to reach a conclusion. After we complete our processing, we send the Consumes the results.If the consumer questions the results of the dispute process, then they may want to contact the furnisher of the information directly or review the original information in the public record. Please refer to the original personal credit report for the furnisher or public records office name, address, and phone number (if available).Experian strives to achieve a high level of customer service for all the consumers they assist. Let me assure you that Experian takes its commitment to efficient, expeditious service seriously. Thank you for allowing me to assist you. Please contact me directly if you have any questions.Sincerely,[redacted] Senior Regulatory Affairs Associate Consumer Affairs Special Services [redacted]

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