HH Gregg Appliances

Read HH Gregg Appliances reviews to check if HH Gregg Appliances legit or scam.

This has been one of the worst purchasing experiences I have ever had. Do not trust the Sales people or the managers. What they tell you they are selling you is not necessarily what you end up receiving, if you receive it at all.

The Company we work for does a high volume of purchasing from Hhgregg (as they are now known) and we will use all of the influence we have to get them to stop purchasing.

Posted by Reporter1978739,

November 30, 2015[redacted] Globalsolutionbusiness.com, Inc.22 East Washington Street, Suite 200Indianapolis, Indiana 46204RE: [redacted] (# [redacted]) Dear Ms. [redacted]:I have received your recent letter regarding [redacted]’s concerns…

about her order.I apologize for any inconvenience and frustration she experienced. We have processed a refund. She should receive it within the next 30 days if she has not received it already.We appreciate having the opportunity to respond to the complaint. Sincerely,Diane M[redacted]Communications ManagerDM/rlb

Posted by Reporter2157564,

March 24, 2016Peggy Richardson Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] Dear [redacted]:I have received your letter regarding [redacted]…

concerns about the financing.I apologize for any inconvenience [redacted] experienced. We forwarded a request that the finance period be updated to reflect the 24-month offer. Any changes should appear on her statement within the next 2 billing cycles.We appreciate having the opportunity to answer the complaint. Sincerely,Ryan [redacted]Executive Team

Posted by Reporter2575895,

March 26, 2015[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]:I have received your letter regarding [redacted]’s concerns about his…

refrigerator.I apologize for any inconvenience Mr. [redacted] experienced. Our records indicate that his refrigerator was exchanged. If he has any questions, our Call Center can be reached at (800) 284-7344.We appreciate having the opportunity to answer the complaint. Sincerely,James T. M[redacted]Director, Service OperationsJTM/rlb

Posted by Reporter2311985,

September 26, 2016[redacted]Globalsolutionbusiness.com, Inc.151 N Delaware St #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]:We have received your letter regarding [redacted]’s concern regarding his…

dishwasher.We apologize for any inconvenience Mr. [redacted] encountered. Our records indicate that the return was completed on 09/25/16. His account should reflect the refund within 7 to 10 business days. We appreciate the opportunity to address the complaintSincerely,Stephanie D[redacted]Executive Team

Posted by Reporter1990249,

January 15, 2015[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted]) Dear Ms. [redacted]I have received your letter regarding [redacted] concerns about her…

purchase.I apologize for any inconvenience Ms. [redacted] experienced. Our records indicate that the refund she received as a result of changes to her order was correct. We regret any misunderstanding. However, we are unable to offer her any further refunds.We appreciate having the opportunity to answer the complaint.Sincerely,[redacted]Director, Service Operations [redacted]

See also  HH Gregg Appliances

Posted by Reporter1982724,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
 I have received the check.  Thank you for your assistance.

Posted by Reporter2279150,

October 13, 2016[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]:I have received your follow-up letter regarding [redacted]’s concerns about the service plan.We are unable to offer a full refund for the service plan he purchased in 2012. However, in the interest of good customer relations, we can offer to cancel the coverage and refund 50% of the price of the service plan. If he would like to take advantage of this offer, we request that he fill out the enclosed form and mail it to the address listed at the bottom of the form within the next 30 days.We appreciate having the opportunity to answer the complaint. Sincerely,Ryan M[redacted]Executive TeamEnclosure

Posted by Reporter1928197,

October 21, 2015RE: [redacted]Dear [redacted]I have received your letter regarding [redacted] concerns about the washer.I apologize for any inconvenience [redacted] experienced. We regret that we are unable to authorize a refund as he…

requested. Our representative contacted the service plan administrator and was informed that service was scheduled. If he has any questions, Warrantech can be reached at (877) 456-9643.We appreciate having the opportunity to answer [redacted] complaint. Sincerely,James [redacted]Director, Service Operations

Posted by Reporter1797955,

June 18, 2015[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# 10669776) Dear Ms. [redacted]:I have received your letter regarding [redacted]’s concerns about his computer.I apologize for any inconvenience and frustration he experienced. However, we are unable to offer an extension for the return period or process a store return for a product via shipment.The computer came with a one-year parts and labor manufacturer’s warranty. If Mr. Delpino would like assistance with arranging service, Asus can be reached at (888) 678-3688.We appreciate having the opportunity to answer the complaint. Sincerely,James T. M[redacted]Director, Service OperationsJTM/rlb

Posted by Reporter1910630,

I have received your follow-up letter regarding [redacted] concerns about the canceled order.
We regret his continued disappointment. Our representatives resolved the issue with his credit card charge. Due to an issue with our system, they were unable to change the status of the order on the website. If he has any questions, our Call Center can be reached at [redacted].
 
ees
Dir- ‘••r, Service Operations
ITM/r1b
           We appreciate having the opportunity to answer Mr. [redacted] complaint.
            Sincerely,
            James [redacted]

See also  HH Gregg Appliances

Posted by Reporter1734992,

This company has continued to harass me over a debt owed by another family member who does not live with me. After multiple request to have them stop contacting me over this debt not owed by me they continued to do so. In addition to the phone calls and door tags, they sent an individual dressed as a police officer to my home to collect on the debt. I was intimidated thinking this individual was a real police officer. After checking with the local police, I found out this person was impersonating an officer and not a real officer. The police instructed me to call 911 if someone in a police uniform should come to my door again . They will dispatch an officer to verify the person is indeed a police officer. I can’t think of more vile waste of our police forces time nor a more perverted way to do business.

Posted by Reporter2195979,

December 28, 2016[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]:I have received your letter regarding [redacted]’s…

concerns about her installation.I apologize for any inconvenience Ms. [redacted] experienced.  We are unable to offer a refund. Our records indicate that an installer visited her home to address the issues with the installation. If she still needs assistance, our call center can be reached at (800) 284-7344.We appreciate having the opportunity to answer Ms. [redacted]’s complaint. Sincerely,Ryan M[redacted]Executive Desk

Posted by Reporter2442291,

April 23, 2015[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]I have received your letter regarding [redacted] concerns about her…

dishwasher. I apologize for any inconvenience Ms. [redacted] experienced. Our representative contacted the manufacturer and was informed that the dishwasher does not qualify for a replacement. Most appliances come with a one-year parts and labor manufacturer’s warranty. It is our understanding that if a factory-authorized technician determines that the dishwasher is not repairable due to a manufacturer defect during the warranty period, the manufacturer may evaluate the service history for a possible exchange. We recommend that she proceed with the service process.We appreciate having the opportunity to answer Ms. [redacted]’s complaint. Sincerely,[redacted]Director, Service Operations[redacted]

Posted by Reporter2332331,

May 3, 2016[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] Dear [redacted]:I have received your follow-up letter regarding [redacted]’ concerns about her refrigerator. We regret her continued disappointment. However, we are unable to offer the amount she requested for food loss. In the interest of good customer relations, we authorized a price adjustment of $50. She should receive the refund in the next 10-15 business days. We appreciate having the opportunity to answer the complaint. Sincerely,Ryan [redacted]Executive Team

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Posted by Reporter2501270,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me, assuming that I actually receive a gift card within 30 days.
Regards,
[redacted]

Posted by Reporter1769194,

April 14, 2016
[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] Dear Ms. [redacted]:I have received your letter regarding [redacted]’s concerns about the…

refrigerator.I apologize for any inconvenience Mr. [redacted] experienced. We regret that we are unable to authorize a return or an exchange. Our representative contacted the service plan administrator and was informed that service was scheduled. If Mr. [redacted] has any questions, Warrantech can be reached at (877) 456-9643.We appreciate having the opportunity to answer the complaint. Sincerely,Ryan M[redacted]Executive Team

Posted by Reporter2094660,

June 16, 2016[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted])Dear Ms. [redacted]:I have received your letter regarding [redacted]’s concerns about her dishwasher.I…

apologize for any inconvenience Ms. [redacted] experienced. Our representative contacted the service plan administrator and was informed that they issued a refund of $114.18 for the replacement of the dishwasher. In the interest of good customer relations, we issued a store credit for $200.18. For assistance with using the store credit, she can visit our store location nearest her and refer to invoice [redacted].We appreciate having the opportunity to answer the complaint. Sincerely,Ryan M[redacted]Executive Team

Posted by Reporter2446291,

January 14, 2015[redacted] Globalsolutionbusiness.com, Inc.151 N. Delaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted]) Dear Ms. [redacted]I have received your letter regarding [redacted] concerns about his…

purchase.I apologize for any inconvenience Mr. [redacted] experienced. In the interest of good customer relations, we processed a refund of $120. He should receive it in the next 30 days.We appreciate having the opportunity to answer Mr. [redacted]’s complaint. Sincerely,[redacted]Director, Service Operations[redacted]

Posted by Reporter2170352,

Globalsolutionbusiness.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Posted by Reporter2383175,

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